Co-founder & CEO
Referral support for private medical practices
A referral isn’t complete
until the report returns.
Give every referral a clear owner and next step. We’re developing practical workflow support around the tools your practice already uses.
15 minutes to discuss your workflow. Please don’t share patient information.
From request to review.
Request checked
Referral coordinator
Confirm the request is complete and ready to send.
Appointment arranged
Scheduling team
Confirm the appointment and who follows up afterward.
Report returned
Referral coordinator
Follow up on a missing report and route it for review.
Clinician review
Treating clinician
Review the report and decide the next steps.
Example referral journey. Each practice’s process is different.
Free Workflow Kit
Build a clearer referral workflow.
Define who owns each step, how missing information is handled and who steps in when someone is away. Create a staff guide for the tools your practice already uses.
No sign-up. No patient information.
- Responsibility
- A clear owner for each step.
- Exceptions
- A plan for missing information.
- Coverage
- A named backup when needed.
How we begin
From the problem to a working change.
Start with the bottleneck that matters most to your team. Build on the tools you already use.
- 01
Map the current path
Understand how the work moves, where it gets stuck, and who handles each step.
- 02
Check what already works
Review your existing tools, staff responsibilities and the fixes you’ve already tried.
- 03
Agree on a focused project
Set one clear goal, an owner, a budget and a way to measure the result.
- 04
Implement and review
For an agreed project, help configure the change, test it with staff and support the handover.
Clear boundaries from day one
The practice stays in control.
Before work begins, we agree in writing on the deliverables, fees, responsibilities, access and required privacy safeguards.
- No diagnosis, triage, or medical advice
- No patient information through this website or ordinary email
- No system access before a written scope and required safeguards
- Clinical judgment always stays with the practice
Discovery conversations focus on office processes, without patient records.
About Referral Desk
Meet the team.
Founded by three Johns Hopkins students with experience in clinic administration, software configuration and biomedical research. Through the Hopkins Spark Accelerator, we’re speaking with practice owners, managers and clinicians to shape our first projects.
Co-founder
Freud-Williams Maignan
Co-founder
Nandhan Aditya Anandha Kumar
Let’s talk about your practice.
Referrals, scheduling, cancellations or another priority. Tell us where your team could use support.
Talk about your practice15 minutes. No preparation needed. Please don’t share patient information.
Prefer email? hello@referraldeskcare.com